Kudos and Complaints
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I was just at a job site in KCMO and seen the Big Ass Fans. I love the name.
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Freq drives at low speed are very very very annoying. They almost sound like a bad bearing in the reducer.
Big Ass Fans:Thank you for your post, we are surprised to hear that you are having a noise issue with your Big Ass Fan; we engineer and build our fans to be very quiet. If you could call our Customer Service/ Technical Support Department we will be glad to discuss this issue to determine why you are having this issue and what is the best way to resolve it. You can reach us at 877-BIG FANS, once you connect you can ask for Customer Service/ Technical or simply punch option 4 from the automated list. We are waiting to hear from you so we can assist you in every way possible. |
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I called to get some information about your company and products after reading the article in Inc Magazine. She was very rude to me. I would have thought that even though you sell "Big Ass" fans that an employee wouldn't be a "Big Ass" as well.
Big Ass Fans:We sincerely apologize for any rudeness you may have felt you were exposed to during your call to our offices. We assure you that your incident was the exception and not the rule. Our lovely receptionist tries her best to field all visitors and calls with a smile and politeness. Of course on rare occasions she can get frazzled around the edges. She's very sorry you may have caught her during a frazzled moment. |
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LMFAO....the "stress test" video with the guys pelting your powerfoil with balls was the perfect laugh I needed for a rough day.
Thanks guys! -Chris in Ontario |
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What a product! I would love to sell it in my area. I can think of 100 different places that could use this very energy efficient product in todays world. I am always seeing the big energy hog A/C units running their hearts out trying to cool wasted space while wasting energy. I will be sure to spread the word about Big Ass Fans!
Brad from Tennessee Big Ass Fans:Thanks Brad. Big Ass Fans are a great way to reduce dependency on traditional HVAC systems. The Element™ mixes the air from an HVAC system through a space more efficiently, reducing the workload of the HVAC system. This can save thousands on energy bills. |
